Frequently Asked Questions for Guests

  • Why do I need to login?
    Since many of our on-line features are only enabled to registered users, one should login to get the most benefits of the online system. For example, we ask you to login first before creating an inquiry because we can then assocaite the inquiry with you so that you can track the status. Furthermore, since it usually involves many people on one deal from the beginning, it is essential to track the overall progress for the most benefit of both the buyers and the suppliers.

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  • How do I get a login ID?
    A login ID may be created by the supplier. Alternatively, you may also register one online yourself via the login page.

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  • What information do I need to provide to get a login ID?
    As a minimum, you need to enter your company name, your name, and email address. A valid email address is essential because all confirmation and notification will be sent to the email address you provided.

    Please note that, however, the suppliers will usually require more information about you and your company before you place an order.

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  • How are my information used?
    Your name, email address, alone with any of your company and personal information are only used for record keeping. Since there will be several documents, e.g. quotation or order form, exchanged between the buyers and the suppliers, your information will appear on those documents.

    In addition, the supplier may also perform credit checking using the information you provided.

    Besides the above, your information will never be released to any third party.

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  • Is it safe to perform business activities on-line?
    It is safe to do business on-line with us. Frist of all, any data communication involoving your information are transmitted securely using SSL (Secure Sockets Layer) protocol. They can not be read because they are encrypted when transmitted over the Internet. Then your information will be processed and stored in our server which is located in a secure data center with firewall protection.

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      Copyright © 2003 CTU Technologies, Inc. All rights reserved.